X8 Offer Management Consultant Vacancies at the Road Accident Fund

Deadline: 28th January 2025

The Road Accident Fund (RAF) is looking for qualified candidates to fill 8 Offer Management Consultant positions. Applications close on 28 January 2025.

Job Details

• Position: Offer Management Consultant (8 Posts)
• Division: Claims
• Reference No: 5242
• Location: Johannesburg, Gauteng
• Employment Type: Fixed Term Contract
• Grade: ASK 11
• Salary: R501,775 per annum

Job Purpose

As an Offer Management Consultant, your role is to quality-assure, consult, and communicate settlement offers. You will also handle payment requests for accepted offers.

Key Responsibilities

Offer Management

• Quality-check the type of offer made.
• Identify and address defects in consultation with the offer originator.
• Provide recommendations on settlement offers.
• Communicate approved offers.
• Request payments for accepted offers.

Exception Handling

• Assess rejected offers and make necessary adjustments.
• Communicate revised offers.
• Suspend claims until disputes are resolved.

Quality Assurance

• Implement and maintain legal costing processes.
• Ensure compliance with unusual occurrence procedures.

Administrative Support

• Document and upload offers to the system.
• Provide general administrative support.
• Manage correspondence and produce reports.
• Assist with typing and editing briefs, technical papers, letters, and memos.

Reporting

• Track and report progress against objectives.
• Report emerging risks.
• Provide ad hoc reports on process improvements.

Stakeholder Management

• Maintain healthy relationships with stakeholders.
• Provide timely feedback to stakeholders on queries.
• Respond to queries within the specified turnaround time.

Qualifications and Experience

Required Qualifications

• Bachelor’s Degree/Advanced Diploma in Health Sciences or a Law-related field.

Experience

• At least 3 years of experience in an insurance-related environment.

Competencies

Behavioral Skills

• Planning and organizing.
• Decision-making and judgment.
• Strong ethical values.
• Client service orientation.

Technical Skills

• Cash flow and invoicing knowledge.
• Post-claim management and settlement processes.
• Medical case and bill management.
• Problem-solving and decision-making skills.
• Knowledge of Motor Vehicle Accident legislation and PFMA.
• Strong financial and analytical skills.

How to Apply

1. Submit Your Application Online:
   Use the provided link to apply for the Offer Management Consultant vacancies.
2. Prepare Your Application:
   Ensure you include all required information and supporting documents.

Closing Date

Applications must be submitted by 28 January 2025.

Take advantage of this opportunity to join the Road Accident Fund and make a meaningful impact in claims management. Apply today!