X2 End User Computing Technician Vacancies at SITA | Apply Now

Deadline: 14th January 2025

The State Information Technology Agency (SITA) is inviting qualified applicants to apply for End User Computing Technician positions (2 posts). These roles are fixed-term contracts for 11 months, and applications close on 14 January 2025.

Position Details

Job Title: End User Computing Technician (x2)

• Reference Numbers: VAC00998 & VAC00999
• Job Level: C1
• Salary: R257,888 – R386,832 per annum
• Location: SITA Limpopo (Vhembe & Sekhukhune District)
• Contract Type: 11-Month Fixed Term (Internal and External)
• Reports To: Specialist: End User Computing
• Department: Service Management
• Division: National and Regional Consulting

Job Purpose

The primary purpose of this role is to provide remote and onsite LAN and desktop technical support to workstations and network infrastructure. The technician will ensure that client requirements are met and expectations exceeded.

Key Responsibilities

• Provide first and second-level LAN and desktop support.
• Install and configure new IT equipment.
• Implement, customize, and maintain remote software deployment systems.
• Support the enterprise’s local IT and software resources.
• Offer LAN and desktop advisory services to clients.

Qualifications and Experience

Minimum Requirements

• Grade 12 PLUS a National Higher Certificate in IT (NQF Level 5).
• A+/N+ certification (either as part of the qualification or as a separate certification; validity period irrelevant).

Experience

• At least 1 year of corporate experience in a Service Management or End User Support Environment.
• OR 1–2 years of Call Centre Agent experience relevant to End User Computing services and related LAN infrastructure services.
• Experience in maintenance and support services for:
  • End User Computing Services (desktops, servers, LAN cabling, switches).
  • Resolving hardware and software service requests.
  • Meeting SLA requirements for availability of services.

Technical Competencies

Knowledge and Skills

• Proficiency in desktop operating systems and applications.
• Understanding of network cabling, telephony systems, and security hardware/software.
• Expertise in supporting and maintaining application systems, hardware, and software.
• Familiarity with LAN infrastructure principles, internet protocols, routing, switching technologies, and ITIL.
• Knowledge of procedures, policies, and standards related to End User Computing.

Application Process

How to Apply

To apply, visit the e-Government Portal: www.eservices.gov.za and follow these steps:

1. Register: Use your ID and personal details to create an account.
2. Verification: Enter the one-time PIN sent to you.
3. Login: Use your username and password.
4. Navigate to:
   • Employment & Labour
   • Recruitment Citizen
5. Create or update your profile, browse available positions, and apply.

Already Registered?

• Log in at www.eservices.gov.za.
• Go to Employment & Labour > Recruitment Citizen.
• Update your profile, browse jobs, and apply.

Support and Queries

• Email: [email protected]
• Call: 080 1414 882

Important Links

• Download the End User Computing Technician Vacancies Advert Here

Closing Date

Applications close on 14 January 2025.

This is an excellent opportunity to join SITA and contribute to IT service excellence. Apply today to advance your career!